1. Introduction
Sky Egypt Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1. Personal Information We may collect personal information that you voluntarily provide to us when you create an account, make a booking, or contact us. This information may include your name, email address, phone number, payment information, and other details necessary to provide our services.
2.2. Usage Data We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the dates/times of your visits. This information helps us improve our services and enhance your user experience.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and manage bookings and payments.
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including sending confirmations, invoices, updates, and customer support.
- Monitor and analyze usage and trends to improve user experience.
- Detect, prevent, and address technical issues.
4. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- To comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
- To protect and defend our rights and property, including preventing fraud and enforcing our Terms of Use.
- With your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You can request copies of your personal information.
- The right to rectification – You can request correction of inaccurate or incomplete information.
- The right to erasure – You can request deletion of your personal information.
- The right to restrict processing – You can request that we limit the processing of your personal information.
- The right to object to processing – You can object to our processing of your personal information.
- The right to data portability – You can request transfer of your personal information to another organization.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Sky Egypt Tours Email: info@skyegypttours.com Phone: (+20) 155 659 3939
